Privacy Policy

PRIVACY POLICY

These privacy policies are applicable to the customer and user (“user/you”) who avail or intend to avail services available under the domain and sub-domains of www.GMedz.in (“site”) and apply generally to our parent, affiliates, subsidiaries or joint venture website. By accepting the Privacy Policy, you agree to disclose your personal information and you hereby agree to be bound by these terms.

This privacy policy describes the information we collect, how that information may be used and with whom it may be shared. Users must read this privacy policy carefully when using the website or mobile application. We are extremely proud of our commitment to protecting your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

When you use our Site, we collect and store your personal information. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs and to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for this purpose.

 

In general, you can browse the Site without revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence/place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site.

 

Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site. We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests and behavior to better understand, protect and serve our users.

 

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password, if any less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.

 

If you choose to buy or sell on the Site, we collect information about your buying and selling behavior. We also collect other users' comments about you in our feedback area such as product review, merchant rating etc. If you are a seller, we also collect some additional information, such as a billing address, banking information other payment instrument details and tracking information from monetary transactions. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

 

 

 

 

Usage of your information

 

We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you and other information we obtain from your current and past activities on the site to resolve disputes, troubleshoot problems; help to promote safe trading, collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services and updates; customize your experience; detect and protect us against error, enforce our user agreement, if any and as otherwise described to you at the time of collection.

 

You agree that we may use personal information about you to improve our marketing and promotional efforts to analyze site usage, improve the site’s content and product offerings and customize the site’s content, layout and services. These uses improve the site and better tailor it to meet your needs, so as to provide you a smooth, efficient, safe and customized experience while using the site.

 

Disclosure of your information

 

We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services, products and promotions. The following are examples of some categories of persons to whom we would share your information with from time-to-time.

 

  • Advertisements: Where a user enters information on any form of an advertiser, the information is simultaneously collected by us and the advertiser. The information is used in accordance with the terms of this privacy policy and is used by the advertiser as per the advertisers' prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.

 

  • Products and Services offered by third parties: There are certain items and services for which third parties request for information before the item/service is listed on the Site. The information provided by the user for such purposes is simultaneously collected by us and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

 

  • Internal Service Providers: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Site related operation unless you have explicitly agreed or given your prior permission to them for additional uses.

 

  • Other Corporate Entities: GMedz.in and its parent, affiliates, subsidiaries, joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.

 

  • Legal Requests: We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, Registered User ID history, fraud complaints.

 

Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property Right's owners under a confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

 

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

 

  • To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on medikabazaar.com, your registered user ID and Password are required in order to access your profile information.

We may update our Privacy Terms from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Terms on this page. These changes are effective immediately after they are posted on this page.

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your information available with us. The Grievance Officer will redress your grievances expeditiously.

Email ID: support@gmedz.in

Address: 315, C wing, 215 Atrium, next to Courtyard Marriott, Andheri-Kurla Road, Andheri (East), Mumbai-400093