When you use our Site, we collect and store your personal information. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs and to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for this purpose.
In general, you can browse the Site without revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence/place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site.
Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site. We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests and behavior to better understand, protect and serve our users.
If you choose to buy or sell on the Site, we collect information about your buying and selling behavior. We also collect other users' comments about you in our feedback area such as product review, merchant rating etc. If you are a seller, we also collect some additional information, such as a billing address, banking information other payment instrument details and tracking information from monetary transactions. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Usage of your information
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you and other information we obtain from your current and past activities on the site to resolve disputes, troubleshoot problems; help to promote safe trading, collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services and updates; customize your experience; detect and protect us against error, enforce our user agreement, if any and as otherwise described to you at the time of collection.
You agree that we may use personal information about you to improve our marketing and promotional efforts to analyze site usage, improve the site’s content and product offerings and customize the site’s content, layout and services. These uses improve the site and better tailor it to meet your needs, so as to provide you a smooth, efficient, safe and customized experience while using the site.
Disclosure of your information
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services, products and promotions. The following are examples of some categories of persons to whom we would share your information with from time-to-time.
- Internal Service Providers: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Site related operation unless you have explicitly agreed or given your prior permission to them for additional uses.
- Legal Requests: We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, Registered User ID history, fraud complaints.
Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property Right's owners under a confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
- To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on medikabazaar.com, your registered user ID and Password are required in order to access your profile information.
We may update our Privacy Terms from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Terms on this page. These changes are effective immediately after they are posted on this page.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your information available with us. The Grievance Officer will redress your grievances expeditiously.
Email ID: email@example.com
Address: 315, C wing, 215 Atrium, next to Courtyard Marriott, Andheri-Kurla Road, Andheri (East), Mumbai-400093